Job title: Compliance Officer Location: Lauderdale, FL Contract: 1+ Month Work Environment Professional office, business casual, cubicle
Candidate Responsibilities
- Contact constituents/complainants to discuss the details of the complaints that are filed.
- Read state statute and compare with complaints to analyze the issue.
- Communicating with the public, so good customer service skills are a MUST.
- Advise complainant of the Division's jurisdiction and that the case is being closed and for what reason.
- Provide any resources or referrals, as appropriate.
- Send a written correspondence to the complainant once approved by the supervisor.
- Close the case out by adding ...