Job Description
We are seeking a Compliance Manager to support mortgage servicing operations and lead regulatory change initiatives across the organization. This is a working manager role responsible for managing servicing compliance, regulatory exams, consumer complaints, and enterprise change management.
This individual will serve as a key liaison between compliance, servicing, and regulators, ensuring the business stays aligned with all applicable laws and requirements.
Key Responsibilities
1. Servicing Compliance
• Act as the subject matter expert for mortgage servicing regulations (RESPA, TILA, CFPB, etc.)
• Partner with servicing teams to provide compliance guidance and support
• Monitor regulatory updates and assess operational impact
• Maintain policies, procedures, and controls
2. Regulatory Exams Management
• Serve as the primary point of contact for regulators and examiners
• Manage the full exam lifecycle (prep, documentation, re...