Manage all aspects of the Mortgage Banking’s Quality Assurance (QA) program and coordinate loan file collection for audit or examination.
Assemble and provide necessary files and/or documentation for QA reviews by internal & external party(ies).
Review and analyze cause of errors. Communicate QA findings, deficiencies, conditions and outcomes to department staff for future preparation, knowledge sharing and compliance with policies, procedures, state & federal rules, etc.
Perform internal quality assurance review of files tested by external vendors in accordance with MBD’s Post Closing QA Program and service agreements.
Develop and perform internal quality assurance reviews in accordance with company policies and procedures to comply with all related Federal & State Laws, agency and client guidelines and requirements. Document areas of non-compliance with the organizations Policy and Procedures.
Prepares reports of find...