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Complex Claims Adjuster, SG

Company

Cover-More Group

Location

kuala lumpur, Malaysia

Type

Full-time

Where will your career take you next? Let’s find out together.

At Zurich Cover-More, we’re proud to be one of the world’s leading travel insurance and assistance providers. Each year, we protect more than 20 million travellers worldwide, making sure we’re there every step of their journey with proactive care, personalised cover and specialist support.

What you’ll be doing:

  • Manage and resolve complex claims, applying effective investigation, assessment and settlement techniques to achieve accurate and timely outcomes.
  • Analyse policy coverage, documentation and supporting records to determine liability and appropriate claim decisions.
  • Engage with customers to refine and clarify claim queries, ensuring accurate processing and a clear understanding of next steps.
  • Communicate with external parties including claimants, employers, medical providers, repair centres and third‑party service providers to gather information and ...

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