DUR LB – Communications Officer – 6-month contract - Hybrid

6 Month Contract (with the potential for renewal based on performance)

Purpose of the job:
Responsible for representing the client’s brand and maintaining positive relationships with clients, community, influencers and like-minded organizations.

Required Qualifications

• At least 3-5 years of experience in a public relations or corporate communications role.
• Proficiency in FreshDesk or similar customer service management software.

Duties & Responsibilities

Technical Competencies and responsibilities

• Manage the customer careline, ensuring timely and empathetic responses to customer inquiries and concerns.
• Oversee community management efforts, engaging with our community members across various platforms and fostering a positive and supportive environment.
• Handle influencer management, includ...