Job Summary:

Under direct supervision, receives incoming calls, initials emergency call notification, pages medical center personnel on request, and maintains various records, as required.

Essential Responsibilities:

+ Following established policies and procedures, establishes and maintains courteous, cooperative relations with the public, patients and other personnel.

+ Promotes, ensures, and improves customer services to internal/external customers by demonstrating skills which are consistent with the organizations philosophy of providing extraordinary customer relations and quality service.

+ Receives and routes incoming calls to appropriate stations.

+ Pages medical center personnel.

+ Responds to callers inquiries concerning patient condition and other requests for information.

+ Announces appropriate and urgent messages. Serves as central communications point for all in-house emergencies (i.e., Code Red and C...