Oversees complex Order-to-Cash (OTC) functions. The role focuses on reconciling high-volume accounts, resolving disputes, and driving collections to minimize bad debt. Ideal candidates possess strong ERP proficiency (e.g., SAP, Oracle) and work in global service hubs.



Key Responsibilities

Portfolio Management: Independently manage and reconcile complex accounts receivable portfolios (typically 500-700 accounts) to ensure timely payments.

Dispute Resolution: Investigate billing discrepancies, unapplied cash, and customer disputes by collaborating with sales and cash application teams.

Process Leadership: Act as a technical leader. Identify process inefficiencies and implement strategies to prevent the recurrence of deduction/dispute issues.

Client Relationship Management: Communicate effectively with clients and internal stakeholders to maintain healthy financial relationships and ensure adherence to Service Level Agreements (SLAs).

Repo...