About The Role
The Credit team at Revolut creates and scales lending features that power global growth. They manage the entire product lifecycle, from backend systems to customer‑facing experiences. We are looking for a Collections Manager to build out our in‑country processes and procedures.
What You’ll Be Doing
- Lead the development of compliant and effective debt collections processes
- Manage requests and scope/implement system improvements to reduce manual overhead
- Own and manage the end‑to‑end debt collections process for retail credit portfolios
- Optimize in‑house and outsourced collection capability with best‑in‑class contact and cure rates, using the latest technology, analytics, and strategic payment programmes
- Document policies, processes, and procedures for debt collection and recoveries
- Develop, manage, and refine collection strategies to optimize recoveries
- Continuously improve...