Step into a leadership role as the Director of Collections and Recovery at Hyundai Capital Canada, focusing on innovative strategies in a hybrid model. Lead efforts to improve operational performance and compliance within collections.
This role will entail overseeing the entire collections strategy and working closely with Portfolio Risk, IT, and Compliance teams to establish optimal practices across all stages of delinquency. You will lead governance of policies, enhance operational frameworks, and guide performance management while nurturing an inclusive work culture. Your leadership will translate complex analytics into actionable strategies.
Key Responsibilities:
• Design and implement innovative collections strategies
• Govern collection procedures ensuring regulatory compliance
• Supervise asset protection and recovery processes
• Maintain reporting structures and performance models
• Drive cross-departmental collaboration for operational success
Requireme...