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Collection Staff

Company

AUTOPROTECT INSURANCE AGENCY AND SERVICES INC

Location

quezon city, Philippines

Type

Full-time

Key Responsibilities

Billing & Invoicing: Prepare and send out accurate invoices, statements of accounts, and billing reminders to clients.

Payment Processing: Receive, verify, and post incoming client payments (cash, checks, bank transfers) into the accounting system.

Accounts Monitoring: Track aging accounts, identify overdue balances, and determine the appropriate follow-up actions

.Client Communication: Follow up with clients via calls, emails, or letters regarding unpaid balances.

Dispute Resolution: Investigate billing discrepancies, resolve customer queries, and issue account adjustments.

Reporting & Reconciliation: Generate routine collection reports, forecast cash inflows, and assist in reconciling accounts receivable ledgers.

Escalation: Recommend and prepare accounts for further legal action or forwarding to collection agencies.

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