Own the development and maintenance of strong relationships with Clients, including a complete understanding of their goals and objectives,
Be responsible for ongoing Client Team communication, engaging in proactive, ongoing communications to provide status, opportunities, manage expectations, and needs associated with achievement of Client’s project,
Build and maintain client relationships by providing excellent customer service to both internal and external clients,
Provide service support for accounts (handling service issues, invoicing questions and research for individual client requests),
Ensure timely and successful delivery of the company services according to customer needs and objectives,
Forecast and track key account metrics, accounts P&L, financial analysis and reporting,
Drive peak performance and sales success across the accounts,
Create, negotiate and close agreements,
Develop key presentati...
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