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Cluster Food and Beverage Operations Manager

Company

AccorHotel

Location

dubai, United-Arab-Emirates

Type

Full-time

Responsibilities
  • Supervise day-to-day operations of all F&B outlets across the cluster ensuring alignment with Accor brand standards and operational procedures.
  • Partner with outlet leaders to optimize guest flow service quality and team efficiency.
  • Conduct regular operational audits and ensure full compliance with Accors health safety and sustainability policies including HACCP standards.
  • Promote a service culture rooted in Heartist values ensuring every guest touchpoint is warm authentic and memorable.
  • Monitor guest feedback through TrustYou and other tools and lead service improvement initiatives.
  • Support the development and execution of brand-aligned promotions and activations.
  • Inspire and guide Outlet Managers and Supervisors across properties ensuring high engagement and a strong learning culture.
  • Assist in recruitment onboarding cross-training and succession planning in partnership with Talent ...

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