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Club Lounge Supervisor

Company

FAIRMONT

Location

Knutsford, United Kingdom

Type

full-time

Job Description

  • Act as the visible leader during service in the absence of the Assistant Manager or Manager.
  • Oversee the shift and allocate duties to team members when leadership is not present.
  • Represent the Food & Beverage outlet in operational meetings when required.
  • Ensure all opening and closing procedures are completed and all documentation is accurately recorded.
  • Maintain the cleanliness, organisation, and presentation of the outlet to Fairmont standards.
  • Monitor and replenish stock levels, placing orders as needed to support smooth service.
  • Communicate clearly and professionally with colleagues to maintain an efficient service flow.
  • Maintain a strong guest‑focused approach and ensure the team delivers warm, attentive service throughout the shift.
  • Take and deliver food and beverage orders accurately, ensuring consistency and quality.
  • Handle guest issues or complaints appropriately and up...

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