**Overview**

We are looking for a Cloud Solution Architect (CSA), specializing in AI solutions, who is passionate about driving our customers’ AI transformation journey with Copilot Chat, Agents, and M365 Copilot. This is a customer-facing role that serves as a strategic trusted advisor and technical subject matter expert, accelerating AI adoption and change management by creating business value and ROI.

Acts as the voice of the customer/partners from feedback tools and systems with minimal guidance from more experienced peers. Contributes to identifying and/or translating customer/partner problems into industry solutions. Focuses on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience with minimal guidance. Contributes to the identification, escalation, and mitigation of blockers using appropriate tools. Delivers solutions in line with company methodologies with minimal guidance from more experienced peers. ...