About the Job

General Summary of Position
Assesses plans implements and evaluates the quality of care to patients during episodic and chronic visits. Assists physicians(s) in all diagnostic and therapeutic procedures and provides education counseling and support to patients and their families. MedStar Ambulatory Services is committed to providing world-class compassionate care to every patient every time at every touch point. All associates are accountable for their role in meeting patient experience standards.

Primary Duties and Responsibilities

Assesses the educational needs of patients related to their condition. Develops and/or implements a health education plan for each patient/family unit and for groups of patients.

Assists in the development of phone protocols for medical assistsants.

Assists physician(s) with data collection.

Coaches medical assistants to assist patients telephoni...