Responsibilities Serve as primary point of contact for customer on data management deliverables Manage multiple large studies or program of studies (possibly global) Provide leadership and senior support to DTLs on multiple large global programs of global studies Provide project management expertise working with customer data managers, key decision makers, and internal team members to manage continuous process improvements, issue escalation, workload projections, and provide technical expertise Lead direct negotiations with customer, e.g., timelines, financial, process, resources Meet with Data Operations team members on a regular basis to ensure milestones meet timelines and quality deliverables Independently manage DM service delivery with comprehensive DM process and technical expertise in executing projects Serve as the escalation point for unresolved data issues Ensure appropriate resources are assigned to meet project deliverables Create and/or review and sign‑off on all data man...