We are seeking a compassionate and skilled Clinical Case Manager, to join Te Papa Manaaki | Campus Care, part of the Student and Scholarly Services division.

Te Papa Manaaki | Campus Care provides early intervention, wellbeing, and personal support for students and staff who have concerns about a student’s safety, wellbeing, or behaviour. As a Clinical Case Manager, you will assess student needs, develop support plans, and ensure warm transfers to appropriate internal or external specialist services.

You will be part of a small, high-performing team committed to supporting students to overcome barriers to success and to navigate the University’s support systems with empathy and professionalism.

Key Responsibilities

• Triage and manage referrals from staff, students, and other members of the University community.
• Assess risk and provide professional, timely responses to urgent or complex situations.
• Develop and manage suppo...