Drive project delivery and client engagement as a Client Success Manager with Webisoft in a hybrid working environment. Use your technical account management skills to facilitate successful project outcomes and client satisfaction.
Webisoft is looking for a dedicated Senior Technical Account Manager to support business analysis, project delivery, and client retention. This hybrid role combines technical know-how with robust communication skills, making sure to align client expectations with delivery teams. You will also lead discovery workshops that turn client needs into structured project plans.
Key Responsibilities:
• Manage primary client relationships to boost satisfaction
• Lead requirements gathering sessions and workshops
• Formalize project processes into structured deliverables
• Identify and drive account expansion opportunities
• Oversee project tracking and reporting using AI tools
Requirements:
• Minimum 5 years in account management or project ...