Position Overview
The Client Services Travel Advisor assists clients with coordinating travel plans while providing ongoing support throughout the planning process. This role focuses on organization, communication, and maintaining a positive client experience.
Responsibilities
- Coordinate travel arrangements based on client preferences
- Assist with itinerary updates and reservation management
- Respond to travel-related questions and requests
- Review travel details for accuracy and completeness
- Maintain organized client records and communication history
Qualifications
- Strong customer service and communication abilities
- Excellent attention to detail and organization
- Ability to manage multiple priorities effectively
- Comfortable using online systems and digital platforms
- Previous experience in customer service or hospitality preferred
Work Environment
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