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Client Services Officer

Company

ALS

Location

wellington, New-Zealand

Type

Full-time

Join ALS Oil & Lubricants – Wellington, New Zealand

ALS Oil & Lubricants is looking for a motivated Client Services Officer to join our Tribology Division based in Lower Hutt .

About The Role

ALS Client Services works closely with clients to deliver high-quality service through effective communication, coordination, and technical support. As a Client Services Officer , you will play a key role in supporting laboratory operations and ensuring a positive client experience from sample receipt through to query resolution.

Key responsibilities include:

  • Database administration and entering sample information into LIMS
  • Sample receipt, sorting, and login
  • Managing incoming calls and monitoring client enquiries
  • Coordinating and resolving client queries professionally and promptly
  • Supporting sample kit dispatch, invoicing, courier bookings, and logistics
  • General recept...

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