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Client Services Officer

Company

Findex

Location

Grafton, Australia

Type

Full time

We are seeking a permanent, full-time Client Services Officer to join our Accounting and Business Advisory team in Grafton. This is a front-of-house role, where you'll be the welcoming first point of contact for our clients on reception, while also taking ownership of a varied portfolio of client services tasks that keep our office running smoothly. It's a great fit for an enthusiastic, polished professional who thrives on delivering high-quality service and enjoys being at the heart of the action.

Your role and contribution:

  • Sit front-of-house on reception as the face of our Grafton office; warmly greeting clients and visitors, answering incoming calls, managing the front desk, and ensuring every client interaction starts with a great impression.
  • Manage diverse administrative tasks, including coordinating client meetings and preparing financial documentation.
  • Take responsibility for invoicing and Work in Progress (WIP) management.

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