Description

Position at Crystal Springs Pet Hospital Client Service Representative (CSR) San Mateo, CA Crystal Springs Pet Hospital$25–$30/hour (based on experience)About UsCrystal Springs Pet Hospital is a full-service small animal practice in San Mateo, CA, providing high-quality medical, surgical, dental, and preventive care. We’re a collaborative, client-centered team committed to compassionate care, low-stress handling, and creating a positive experience for pets and their people.What You’ll Do

Be the first and last impression—greet clients with warmth and professionalism

Manage phone, online, and in-person communication

Schedule appointments and keep the daily flow running smoothly

Coordinate communication between clients, DVMs, and technical staff

Maintain accurate records and communicate with outside clinics/labs

Review invoices, process payments, and support prescription fulfillment

Keep client-facing area...