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Client Service Representative (CSR) - Miami Design District, Women's

Company

Dior

Location

United States, United States

Type

CDI

JOB PURPOSE

:

Working with the Boutique Management, the Client Service Representative is responsible for the day-to-day management of the Client Service functions of the Boutique. Responsibilities include overseeing the POS System, Aftersales, Phone Communication, Cash Integrity, Inventory Control, Loss Prevention, Client Service and assisting in management of all areas of Boutique operations as needed.

Job responsibilities

TASKS AND RESPONSIBILITIES:

  • Ensure that each customer receives outstanding service by providing a friendly and welcoming environment, which includes greeting and acknowledging customers, maintaining housekeeping standards, having solid product knowledge and all other aspects of customer service.

  • Accurately and efficiently ring on registers and accurately maintain all cash and media at the registers.

  • Use proper telephone etiquette when answering the phone, taking messages, answering customer inquiri...

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