VCA Callfield Animal Hospital is seeking a dedicated and enthusiastic **Customer Service Representative** to join our exceptional team. We are a fast-paced, five doctor high-volume veterinary hospital known for our positive culture, strong teamwork, and commitment to outstanding patient and client care.
Our team truly loves what we do—caring for our patients, supporting our clients, and working together in a collaborative environment. If you share a passion for people and pets, we encourage you to apply today.
**Key Responsibilities**
+ Provide excellent customer service by warmly greeting clients and patients, answering phones, and escorting clients to exam rooms
+ Schedule, confirm, and manage appointments efficiently
+ Conduct outbound calls for follow-ups and client outreach
+ Clearly communicate service fees and process payments
+ Recommend and assist clients with over-the-counter products and services
+ Educate clients on general pet ca...