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Client Service Coordinator

Company

Kestra Financial Independent Advisor

Location

Raleigh, North Carolina, United States

Type

Full-time

The Client Service Coordinator is critical to providing superior client experience. This position utilizes excellent customer service, attention to detail, and time management skills


• Supports Financial Advisor/Senior Client Service Associate of a large book of business including handling all administrative functions for Financial Advisors and the firm


• Regular client interaction including appointment scheduling and correspondence; answer all incoming calls and direct/take messages appropriately and according to firm guidelines


• Assist in client meeting preparation and follow-up including assembling requisite paperwork, report generation, appointment scheduling and post-meeting documentation


• Process, submit, and service all account paperwork/requests; follow through to completion utilizing paperless procedures (including eSignature) where available


• Deposit checks received and maintain check blotter in adherence to c...

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