Key Responsibilities

• Proactively identify, pursue, and secure new business opportunities through cold calling, referrals, partnerships, etc.
• Act as the primary point of contact for client interactions, addressing inquiries, concerns, and feedback professionally and in a timely manner.
• Understand client requirements and propose tailored trade finance solutions.
• Ensure proper onboarding of new clients, including documentation, KYC, compliance, and operational setup.
• Identify opportunities to cross-sell and promote additional trade finance instruments or services to existing clients.
• Escalate complex matters to senior management and coordinate with relevant departments until resolution.
• Maintain an updated sales pipeline with detailed stages, client status, expected closures, and follow-up actions.
• Submit regular sales reports in line with company policies, procedures, and reporting schedules.