Overview

Our client is one of the largest credit management service providers in Europe and the market leader in the UK and Ireland. Part of a group that employs over 950 people and is continually growing, they believe that people are the most important asset and aim to recruit, retain, develop and motivate each individual offering them the opportunity to succeed.

Responsibilities

• Ensure Solicitors that have been instructed to work on behalf of the company are meeting the required regulatory, financial and operational performance targets as well as analysing their performance and adherence to service level agreements.
• Drive collection targets and focus on the Solicitor's quality and adherence to processes.
• Conduct regular review meetings with Solicitors either on- or off-site; travel is required.

Qualifications

• Very strong experience in client relationships and liaising skills to drive KPI management perf...