About the Role
As a Client Manager, you will grow revenue from existing firms within a defined customer group. You will deliver or exceed an agreed set of financial targets and objectives, through high-quality Account Management.
Responsibilities
Responsible for managing and closing renewal opportunities with existing customers, ensuring timely follow-up and maintaining strong client relationships to support retention and growth, as well as achieving or exceeding targeted revenue for products by identifying up-sell or cross-sell opportunities,Identifying account issues, needs and demonstrate the business value of Lexis Nexis productsEnsuring customer experience is in line with agreed targets, in terms of quality and frequency of contactAdhering to planning, documentation, reporting and data recording in line with agreed methods and targetsWorking with other internal departments including Marketing, Customer Success and S...