Client Management Support

Location:
Madrid, M, ES, 28020

Brand: HSBC

Area of Interest: Commercial Banking

Closing Date: Hybrid Worker

Date: 11 Jun 2026

**Job description**

**The opportunity: Client Management Support, Global Payment Solutions**

Being part of HSBC in Spain, you’ll help evolve and grow our business.

**What you will do:**

In this role you will:

• Support the department that provides services to Social Security, mainly in administrative and customer service tasks, and on the corporate side in everything related to pricing and billing, reviewing applied rates, and confirming that rates are set up correctly.
• Field and resolve complex service inquiries; ensuring timely response and proactive communications until the client’s expectations are met
• Be accountable for client escalations; business-as-usual escalations as well as global service escalations, inquiries and/...