Client Liaison, Center for Specialized Healthcare Services -(3293991)

Description

Under the general supervision of the Administrative Director of the Center for Specialized Healthcare Services (CSS), the Client Liaison (Concierge Medicine) is a lead Mass General conduit to a full panel of patients receiving longitudinal care within the Concierge Medicine practice, as well as external companies and referral entities.The Client Liaison serves as the face of the Center and the institution directly responsible for creating and maintaining positive and productive relationships for growth in the Concierge Medicine portfolio. In addition to facilitating appointments, scheduling, verifying insurance coverage, s/he is accountable for promoting the practice through highest levels of customer service, promoting positive word of mouth. The Client Liaison understands the healthcare dynamic and preferences in his/her Concierge Medicine physician’s panel of patie...