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Client Engagement Adviser 1

Company

Santam

Location

Cape Town, South Africa

Type

Full-time

CAREER OPPORTUNITY

An exciting permanent opportunity has become available within Santam Client Solutions for a Client Engagement Adviser to join the team. The successful incumbent will be based at our offices in Tygervalley, Cape Town.

WHAT WILL YOU DO?


The Client Engagement Adviser will offer world class products and services to clients, whilst achieving targets related to quality, productivity and compliments in a call center environment.

WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE?

  • Accurately capture client information on the relevant system.

  • Execute client requests within the agreed timeframes, quality standards and legislation.

  • Handle all the administrative tasks according to agreed standards and turnaround times.

  • Engage with client in a client centricity manner.

  • Ensuring accurate completion client requests and follows up to ...

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