Expand business footprint with existing clients. Align Company short- and long-term strategies with client to maintain and expand revenue. Oversee all contract renewals and negotiations Present Company solutions based on understanding of client's business issues. Act as a strategic manager for internal Company resources as well as client contacts to successfully negotiate, close and implement new business. Work with internal teams to structure value proposition to clients. Lead negotiations to ensure Company best interests from a business issue and legal perspective. Provide leadership and support in crafting client proposals. Provide guidance on key deal assumptions such as call volumes, service levels and other critical metrics necessary to build proposals. Meet with sales leadership to craft personal development strategy on a regular basis. Responsible for respective department's overall pe...