Overview

Lead and supervise the claims processing team to ensure efficient and accurate handling of claims. Develop and implement strategies to improve claims processing and customer satisfaction. Monitor claims metrics and provide regular reports to management for continuous improvement. Train and mentor staff on claims procedures and compliance regulations. Resolve escalated claims issues and disputes as necessary.

Responsibilities

• Lead and supervise the claims processing team to ensure efficient and accurate handling of claims.
• Develop and implement strategies to improve claims processing and customer satisfaction.
• Monitor claims metrics and provide regular reports to management for continuous improvement.
• Train and mentor staff on claims procedures and compliance regulations.
• Resolve escalated claims issues and disputes as necessary.

Qualifications

• Must have experience in NON-LIFE