Description
The Claims Analyst is responsible for monitoring the claims process and directing the work flow in the Claims Department. This position serves as the subject matter expert for their team updates written procedures, analyzes loans for financial recovery, and assists staff with complex cases, plans for sub-servicing transfers, reviews departmental performance and assists with departmental meetings.
Responsibilities:
• Monitors Investor/Insurer timeline requirements for additional recovery review
• Assists in training team members on the claims process and procedures
• Reviews department performance; assists with regular department meetings
• Adheres to GSE, FHA, VA, PMI, investor, insurer and master servicer guidelines, rules and regulations, as well as local/federal laws
• Manages conveyances and claims; analyze loans for final reconciliation; oversee filing of supplemental claims
• Manages and monitors performance of vendors; makes recommendati...