Main Responsibilities: Calculate and invoice demurrage and voyage-related claims incurred for each voyage, promptly with required documentation in accordance with the terms and conditions of the governing charter party Negotiate effectively to pursue collections of outstanding demurrages and claims escalation Liaise with Shipping Operators and/ or Master and/ or Agent for missing information or documentation and follow up proactively Record demurrage and claims and ensure compliance with electronic filing process Prepare weekly and monthly demurrage reports Track, highlight and provide feedback on unfavourable clauses to Freight Traders Develop solid relationships with internal and external stakeholders in order to maintain smooth collection of outstanding claims, including traveling to meet external stakeholders, if necessary Collate relevant correspondences for Legal Counsel or P&I Club review on claims that need to be turned over for legal recovery Evaluate validity of claims and ta...