The Opportunity

The Claims Advocate is a client‑facing role providing interpretation of policy language, coverage analysis, advocacy, coverage, and dispute resolution. This position will act as liaison between clients and internal and external stakeholders to advocate for our clients in resolving any issues relating to their loss.

In This Role You Will Execute On

• Proactively manage the claims process for assigned clients/claims, liaising with clients, adjusters, third party administrators, and other external parties as well as Hylant client executives and client services team members to advocate and facilitate claim resolution.
• Actively research and obtain claims information from clients and carriers, monitor claims status and action plans, and proactively communicate with all interested parties.
• Negotiate with insurers and other stakeholders to expedite the resolution of claims.
• Consult with clients and internal sta...