Join a dynamic team as a Bilingual Claims Administrator, excelling in a hybrid work environment. Use your administrative experience to deliver excellent claims support to members and providers.
This role focuses on providing essential administrative support for claims processing. With expertise in the travel insurance sector, you will manage inbound and outbound communications while triaging claims efficiently. Strong time management and policy interpretation skills will be vital in ensuring claims are handled accurately and in compliance with standards.
Key Responsibilities:
• Handle customer service inquiries via phone and email
• Assist with claims documentation and processing
• Collaborate with claims processors on adjudication
• Maintain accurate records in Magenta
• Comply with PIPEDA and HIPAA regulations
Requirements:
• High school diploma or equivalent
• 2-3 years previous administrative experience
• Proficiency in MS Office Suite
• Experien...