Telesys Pasay, National Capital Region, Philippines

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Telesys Pasay, National Capital Region, Philippines

Key Responsibilities
Respond to customer inquiries via chat, email, or messaging platforms

Key Responsibilities
Respond to customer inquiries via chat, email, or messaging platforms
Provide accurate information on products, services, orders, or accounts
Resolve customer concerns professionally and efficiently
Document all interactions and transactions accurately in the system
Escalate complex issues to supervisors when necessary
Meet quality, productivity, and customer satisfaction standards

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time