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Channel Manager

Company

RecruiTech

Location

johannesburg, South-Africa

Type

Full-time


SUMMARY:
An exciting opportunity exists for a commercially driven and operationally strong Channel Manager to join a leading player in the road freight industry. This role will take ownership of a growing national partner and counter network, ensuring operational excellence, service delivery, profitability, and an exceptional customer experience.

POSITION INFO:
Responsibilities:

  • Drive the growth and performance of the national partner/counter network
  • Identify, onboard, and manage strategic retail and agent partners
  • Negotiate commercial agreements, SLAs, pricing structures, and performance terms
  • Monitor operational performance, service quality, and customer experience across the network
  • Drive revenue growth, profitability, and cost-to-serve improvements
  • Implement and manage SOPs, compliance standards, and operational controls
  • Conduct partner performance reviews, audits,...

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