Scottish Legal Complaints Commission (SLCC)

Chair & Members

Meetings held in Edinburgh / hybrid

A day rate of £250 per day (2026/27 rate) for Members and £354 per day for the Chair.

About Us

The Consumer Panel is an independent group of specialists dedicated to improving the experience of consumers of legal services. For over a decade, the Panel has influenced thinking across the legal sector on accessibility, vulnerability and fairness within the legal complaints and regulatory system.

Acting as a critical friend to the Scottish Legal Complaints Commission, the Panel ensures the consumer voice remains central to policies, processes and decision-making. Through research, insight and advocacy, the Panel highlights what people need from legal services and champions consumer-focused reform across the sector.

As new legislation reshapes legal services regulation in Scotland, the Consumer Panel will...