Roles And Responsibilities:

• Focus on continuously enhancing patients’ experience through interaction and handle patient grievances.
• Overseeing daily operations, managing budgets, and setting performance objectives.
• Manage relationships with doctors and paramedical staff to provide seamless service delivery.
• Ensure service in proactive and responsive manner in person/telephone/electronic media.
• Overall responsible for staff grievances & roster management.
• Ensure the implementation and compliance of quality standards.
• Dealing with escalated customer issues, incident reports, and legal actions.
• Developing and implementing business, marketing, and advertising plans.
• Marketing, Network development and Govt. Liaison

Skill Required:

• Good technical knowledge in hospital administration
• Working knowledge of computer.
• Report writ...