Description

Job Title: Central Station Analyst Location: Corporate

Department: Store Operations

Position Summary:

*This position is a part time position (rotating days/hours including weekends) on 2nd shift and is % on-site*

The Wawa Central Station Analyst serves as the first point of contact for both emergency and non-emergency communications from Store Associates, Government Agencies, and Vendors. This role manages inquiries through multiple channels, including phone, email, MAS, and MyContactCenter. As a key frontline representative, the Central Station Analyst plays a critical role in ensuring timely, accurate, and high-quality support—delivering a best-in-class experience with every interaction.

Principal Duties