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Catastrophe team (Fixed-Term Contract)

Company

Old Mutual

Location

Johannesburg, South Africa

Type

Full time

Description

na

Purpose:

Handles a variety of coverage with a defined loss potential. Reviews and proceses claims of low to moderate face value or liability against policies and coverage information. Decision-making is structured and objective. Initiates necessary investigations. Exercises judgment to assign adjusters or to refer information to attorneys or subject-matter experts for additional data. Settles and negotiates claims within authorised authority.

Responsibilities:

  • Insurance Claims Administration: Review and analyze assigned insurance claims in line with the organization's standard claims procedures and customer service standards. Engage loss adjusters and/or subject-matter experts where appropriate, authorize claims within delegated authority, and refer complex or unresolved issues to senior colleagues.

  • Insurance Claims Evaluation: Interview and/or...

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