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CashNetUSA Collections Representative (Remote) (Hiring Immediately)

Company

Enova

Location

new york, United-States

Type

Full-time

CashNetUSA Collections Representative (Remote) We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. #BI-Remote About the role: As a Collections Representative, your core responsibility will be to proactively contact customers with overdue accounts, understand their financial challenges, and collaboratively identify solutions to help them maintain consistent loan payments. This position requires comfort and expertise in navigating and resolving difficult customer situations with professionalism and empathy. Responsibilities: Manage high volume inbound and outbound calls efficiently to address customers with delinquent loan payments. Negotiate and execute effective payment arrangements, strictly following Enova's specific call flow to bring overdue accounts current. Resolve customer concerns and complex issues related to late payments, maintaining a high level...

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