Role Summary

Responsible for accurate and timely application of customer payments, reconciliation of accounts and resolution of cash exceptions to support efficient cash flow management and reduce unapplied cash. Candidates should be open to working in US shifts to support customers across delivery locations.

Key Responsibilities

• Relevant experience in Accounts Receivable, B2B Cash Application, or Order-to-Cash processes in a shared services environment is preferred.
• Process and apply customer payments received through ACH, Wire, Lockbox and other payment channels.
• Investigate unapplied or unidentified cash and perform payment research.
• Perform account reconciliations and resolve short payments and discrepancies.
• Collaborate with Collections, Billing , disputes and customers to resolve payment exceptions.
• Support month-end activities and maintain accurate transaction records.
• Ens...