Job Description
Position Summary: The Case Worker provides emergency transactional services to low-income applicants, assisting them in meeting their basic needs during a crisis.
Essential Responsibilities:
Meets with applicants; assists with application processes; assesses needs for food, utilities, housing, shelter, emotional support, spiritual care, or other needs.; determines eligibility for resources; develops plans to address the presenting problem and provide support for peripheral issues Provides information on resources; utilizes a person-centered approach to educate applicants utilizing a financial toolkit; coaches applicants on ways to reduce energy consumption as applicable Maintains working relationships with community agencies for awareness of available services, coordinates services and communicates about cases, assures that valid releases of information are on file Enhances personal knowledge an...