Description Job Title: Case Manager Reports to: Operations Manager Location: Long Island City, NY and Bronx, NY About Kommissary Kommissary is a social enterprise on a mission to spread joy through food. We deliver high volumes of diverse, high-quality meals to New Yorkers. As a proud minority-owned business, we value diversity, equity, and inclusion and foster a collaborative workplace. Role Overview The Case Manager serves as a primary point of contact for clients enrolled in our food delivery programs. In this role, you will conduct outbound and inbound calls to screen, assess, and schedule food deliveries for clients in need. You will work within a HIPAA-regulated environment where accuracy, confidentiality, and integrity are essential — all actions are logged and subject to audit. This role requires strong bilingual communication skills in both English and Spanish, with a preference for Spanish-dominant candidates who are also proficient in English. Key Responsibilities Contac...