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Case Management & SLA Coordinator - Banking

Company

Mashreq Bank Pakistan Limited

Location

abu dhabi, United-Arab-Emirates

Type

Full-time

Mashreq Bank Pakistan Limited is seeking a dedicated customer support representative in the United Arab Emirates. This role focuses on delivering timely and compliant customer support, managing various workflows while maintaining high service excellence standards. The successful candidate will effectively handle customer interactions, meet service-level agreements (SLAs), and continuously improve customer satisfaction. Strong communication skills and adherence to bank policies are essential for success in this position.
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