Care Coordinator Supervisor - Valeda

Job Summary

The Care Coordinator Supervisor – Valeda serves as the operational lead for the Valeda/Photobiomodulation (PBM) service line at California Retina Consultants, overseeing patient coordination, treatment workflows, reimbursement monitoring, reporting, staff education, and practice-wide implementation efforts. Acting as the primary subject matter expert, this role supports physicians and clinic teams while also performing ophthalmic technician duties and ensuring consistent patient experience, scheduling, and financial counseling across all regions. Reporting to regional leadership, the Supervisor collaborates closely with physicians, RCM, Clinical Excellence, Patient Access, and operations teams to standardize workflows, analyze reimbursement trends (including CPT 0936T), drive process improvements, and support successful expansion and operational c...