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Captain (Lobby Lounge)

Company

Shangri-La

Location

Singapore, Singapore

Type

Permanent

We are looking

for a Service Associate, Captain (Lobby Lounge), to join our team!

Job Responsibilities

  • Maintain high standards of guest service, presentation, and cleanliness.

  • Guide and support junior staff during service.

  • Handle guest feedback and resolve issues promptly.

  • Ensure mise-en-place is complete and replenished.

  • Monitor inventory and coordinate with relevant departments.

  • Uphold hygiene, safety, and grooming standards.

  • Assist in training and onboarding of new team members.

    • Job Requirements

  • Minimum 2 years of F&B experience.

  • Strong leadership and communication skills.

  • Knowledge of food and beverage service standards.

  • Ability to multitask and work under pressure.

  • Familiarity with hygiene and safety protocols.

  • Team-oriented with a proactive attitude.

  • Flexibility to wo...

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